Returns & Exchanges
At Mystery Shirt in a Box, we want you to love your surprise kit, but we understand that sizing or condition issues may occasionally arise. We offer a 14-day return window for unworn shirts with all original tags attached to ensure you get the perfect addition to your collection.
Initiate Your Request
Email our support team with your order number and a photo of the shirt received to verify its condition and authenticity.
Pack Your Mystery Box
Securely place the unworn shirt back in its original packaging, ensuring all tags, holographic stickers, and collectible inserts are included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Replacement
Once our kit experts inspect the return, we will dispatch a new mystery box or issue a store credit so you can hunt for your next favorite jersey.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing